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Tip 8: Moistorwetngers
(after sport, rain or exertion)
• Since water works as an insulator, the sensor will not be
able to capture any data
• Dry your nger (e.g. rub on clothing)
Tip 9: Main LED is blinking red/green
• There is either water or dirt on the sensor
• Clean the sensor sideward with your nger or a sof t cloth
Visit http://youtube.com/user/ekeybiometricsystems for promotional videos and tutorials on our products.
Tip 10: Dry ngers (after gardening or construction
work, or due to low temperature)
• Such ngers may have different characteristics and
might therefore be harder to recognize
• Re-lubricate your nger by swiping it across your
forehead. Also, change the pressure of your nger when
Tip 7: Savingngerprints
• It is recommended to enroll one nger of each hand. This way you will always have a spare key in case of an injury.
Example (for CP IN or CP WM):
user slot 01, F3 for the middle nger of the left hand
user slot 01, F8 for the middle nger of the right hand
• It is recommended to compose a list of enrolled ngers
• Under certain circumstances individual users
might nd it hard to enroll their ngerprints
(e.g. little children, elderly people, etc.). To
improve performance it is recommended to enroll
the same nger multiple times. There are 99
memory slots available (e.g. enroll your right
index nger under the same user number from
position F1 to F5, and the second nger from pos-
ition F6 to F0).
• Fingerprints of little children can usually be enrolled from school age. Enrolling the same nger multiple times as described
above might help to enroll even younger children.
N° Name
Fingers
Date
F1 F2 F3 F4 F5 F6 F7 F8 F9 F0
01
Dad
F3 F3 F3 F8 F8 F8 17.9.12
02
Mom
F7 F7 F7 F8 F8 F8 17.9.12
03
Sue
F3 F3 F3 F8 F8 F8 17.9.12
04
Peter
F4 F4 F4 F7 F7 F7 17.9.12
If you still experience problems, please contact your local
vendor or the ekey support team:
+43 732 890 500 1000 or support@ekey.net
Tip 6: Finger swiping
• Only if you swipe correctly over the sensor, the system will work properly!
• Place your rst phalanx at in the nger swipe area and start to swipe until you reach the end of the nger swipe area.
Do not make any rotation movement away from the sensor. The phalanx must stay at in the swiping area until reaching
its end.
• Apply medium speed: not too fast, not too slow (about 1 second)
• Apply moderate pressure. Depending on the characteristics of your nger, the pressure has to be modied. Soft skin needs
less pressure, dry skin more.
Sensor
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